DON’T BE A VICTIM OF
DOORSTEP CRIME
At this
time of year Trading Standards notice an increase in the number of calls
received from the victims of doorstep crime. The sun is usually shining,
the days are long and the doorstep criminals are out to relieve unsuspecting
members of the public of their hard earned cash!
At best
those ringing Consumer Direct for advice have paid hundreds or thousands of
pounds for either very little work or for work that has been completed to a
very shoddy standard. At worst they have been forced to withdraw their life
savings to pay for something they did not want or need. The price they
quote is likely to increase as the work gets started and often the
workmanship is so poor it can cost a lot of money to put right.
Spotting
a doorstep criminal is not always obvious. We call them criminals because
this is exactly what they are. Don’t be fooled - they can be well dressed,
drive smart cars (bought with your money) and the vans they use are often
professionally sprayed with company name and logos. All in all they can seem
like a very respectable set up so BEWARE. They can be very persuasive and
won’t give up easily, especially if you let them into your home. What’s
more, they almost certainly will not be contactable when things go wrong and
even if you do manage to get in touch by phone, it is likely that they will
not bother to turn up, unless it’s to try and sell you something else.
Common
lines used include:
- “I
noticed a few tiles loose on your roof” (when trying to get you to have
unnecessary or expensive roof repairs)
- “There
have been a lot of burglaries round here, we can make your house secure”
(when trying to sell overpriced security systems)
- “We’ve
been doing a job round the corner for the council and have some tarmac left”
(when trying to sell you a new driveway which will likely be very uneven and
start sprouting weeds within a few weeks).
We’ve
heard it all, we’ve seen the devastation they leave behind, so DON’T BE A
VICTIM:
- If you
need work doing, then get 2 or 3 quotes from well established traders or
those that come on recommendation from people you trust, who have already
had work done.
- Take
time to think and shop around.
Other
sensible precautions to use when protecting your home and yourself from
becoming a victim of doorstep crime include:
- Keep
front and back doors locked
- Fit a
door bar/chain and USE it
- Only
deal with callers by appointment
- Always
ask for an identity card and check out the details
- Do not
keep large sums of money in the home
REMEMBER
that if you do buy goods costing more than £35 from the doorstep you are
usually entitled to a 7 day “cooling off period”. Any trader not providing
these rights is committing a criminal offence and the contract is not
enforceable.
Finally,
for further advice or to report an incident (try to get vehicle registration
details and a description of the person if possible) please contact Consumer
Direct on 08454 040506. |